Warblue FAQ - Frequently Asked Questions

When is customer support available?

Our team is available Monday to Friday, from 8:00 AM to 8:30 PM (CET).

Average response time: within 24 hours.

Are Warblue lenses certified?

Yes. Our lenses comply with international standards (EN ISO 12312-1).

All light-blocking percentages have been scientifically validated through spectrophotometry.

Each product box includes a QR code that links directly to our certification and optical testing.

Can I return or exchange my order?

Yes, you may request a return within 14 calendar days of delivery, as long as the hygiene seal is intact.

For full return conditions, visit our Refund Policy.

We offer a 1-year warranty in case of manufacturing defects.

Are Warblue glasses compatible with prescription use?

All current models include non-prescription lenses and are fully compatible with contact lenses.

If you require prescription lenses, contact us directly — we're working on future options.

Can I wear Warblue glasses outside?

Yes. While optimized for screen protection, our models vary in outdoor suitability:

Da Vinci:

Best for night-time indoor use due to its deep red tint.

Newton:

Can be worn outdoors in the late afternoon or bright indoor lighting.

Galileo:

Perfect for daily use, including daytime activities with screen exposure.

When should I wear each model?

Da Vinci:

1–2 hours before bedtime to support melatonin production and deep sleep.

Newton:

At sunset or when exposed to intense artificial light.

Galileo:

All day — especially during prolonged screen use at work, home, or school.

Where do you ship and how long does it take?

We ship worldwide, including the USA, Europe, and other international destinations.

Orders are processed in 1 business day, and delivery takes 2–10 business days depending on location.

Shipping is always free.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, and other secure payment providers.

Is my data safe with you?

Absolutely. We are fully compliant with GDPR and data protection regulations.

You can learn more in our Privacy Policy.